Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Depending on your location and order, your products will be shipped via our shipping partners DPD or Post of Slovenia.

We ship your products from our headquarters in Europe. Shipping costs to Europe start at 5€ and transit times are between 3 and 7 days (once an item ships).

Although we offer worldwide shipping, orders outside of Europe have higher shipping costs and transit times of 5+ days. For more details, enter your address during checkout.

Delivery delays can occasionally occur.

Customs, Duties, and Taxes

Artsi is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.